Terms And Conditions

Terms and Conditions

Effective Date: 01 January 2025

Welcome to Loca-Roo (ABN: 26 446 834 908). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site. If you do not agree with these terms, you must not access or use our services.

1. General Information

Loca-Roo is an Australian online store providing lifestyle products and related services.

These Terms and Conditions apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.

2. Eligibility

To place an order on our website, you must be at least 18 years old or have the consent of a parent or legal guardian.

By using our site, you confirm that all information provided is accurate, complete, and current.

3. Products and Pricing

3.1 Product Descriptions

We aim to provide accurate product descriptions, images, and pricing information. However, we do not guarantee that all information on the website is error free. If a product is listed incorrectly due to a typographical error, we reserve the right to cancel or refuse any order placed for that product.

3.2 Pricing and Availability

All prices are displayed in Australian Dollars (AUD).

Prices may change without notice. Product availability may vary and is not guaranteed.

4. Orders

4.1 Order Acceptance

All orders are subject to acceptance by Loca-Roo. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or unauthorised transactions.

4.2 Payment

Payment must be completed at the time of purchase.

We accept payment through secure third party payment processors including Shopify Payments, credit and debit cards, Afterpay, and other payment options displayed at checkout.

Loca-Roo is not responsible for any fees charged by your financial institution.

5. Shipping and Delivery

Shipping costs and delivery times vary depending on the customer's location and the selected shipping method.

Some products sold on Loca-Roo may be fulfilled by third party suppliers or distribution partners.

While we aim to deliver products within the estimated timeframes, we are not responsible for delays caused by shipping providers, courier services, or circumstances beyond our control.

Risk of loss or damage passes to the customer upon confirmed delivery of the product.

6. Returns and Refunds

Please refer to our Refund Policy for full details regarding returns, refunds, and exchanges.

Nothing in these Terms and Conditions excludes or limits your rights under the Australian Consumer Law.

7. User Conduct

By using our website, you agree not to:

Violate any applicable laws or regulations
Engage in fraudulent or deceptive behaviour
Distribute malicious software
Attempt to interfere with the functionality or security of the website

We reserve the right to suspend or terminate access for users who breach these terms.

8. Intellectual Property

All content on this website, including text, graphics, images, logos, and designs, is the property of Loca-Roo and is protected by applicable copyright and trademark laws.

No content may be copied, reproduced, or distributed without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Loca-Roo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Indemnification

You agree to indemnify and hold Loca-Roo, its affiliates, employees, and partners harmless from any claims, damages, or expenses arising from your violation of these Terms.

11. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

Any disputes arising from the use of this website will be resolved in the courts of New South Wales.

12. Changes to Terms

Loca-Roo reserves the right to update or modify these Terms and Conditions at any time.

Changes will take effect immediately once posted on the website. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: info@locaroo.com.au

Terms And Conditions